🕶️ Shopping Guide at Livor Eyewear

At Livor Eyewear, we want your shopping experience to be easy, fast, and secure. Follow these steps and receive your eyewear without complications.

1. Choose your product

Browse our eyewear catalog.
Use the filters to search by style, color, shape, or price.
Click on a product to view photos, description, and measurements.

2. Select your options

Choose the color and model you like the most.
If your glasses require prescription lenses, enter your prescription details in the form or upload it in PDF or JPG format.
Confirm the quantity you wish to purchase.

3. Add to cart

Click “Add to cart.”
You may continue shopping or proceed directly to “Checkout.”

4. Review your order

Make sure the products, quantities, and specifications are correct.
If you have a discount coupon, apply it at this step.

5. Enter your shipping information

Complete your details: name, address, phone number, and email.
Ensure your address is correct to avoid delivery delays.

6. Choose your payment method

We offer secure and reliable payment methods:

• Credit or debit card
• Bank transfer
• PayPal or other secure payment platforms

7. Order confirmation

You will receive a confirmation email with your order details.
If requested, we will also send your electronic invoice.

8. Shipping and delivery times

National shipping: 3 to 15 business days.
International shipping: 8 to 40 business days.
We will provide a tracking number so you can monitor your order at all times.

9. Exchanges and returns policy

If your product arrives defective or is not the item you ordered, you have 3 days to request a return.
Please review our Returns Policy for more information.

10. Customer support

Have questions? Contact us:

Email: [email protected]
WhatsApp: +52 33 2808 9486
Business hours: Monday to Friday, 9:00 AM to 6:00 PM